Help & FAQs
Find quick answers to the most common questions regarding ordering, payment, shipping, and returns on ulluKart.
Q. How long does delivery take?
Orders are dispatched within 24-48 hours. Metro cities typically receive deliveries within 2 to 4 business days. Other regions take 3 to 6 business days.
Q. Is Cash on Delivery (COD) available?
Yes! We provide Cash on Delivery across all serviceable pincodes in India with a nominal ₹19 convenience fee. You can also pay online via UPI, Google Pay, PhonePe, or Cards for Free Shipping.
Q. How do I track my order?
Once your order is shipped, you receive a direct tracking link via WhatsApp and SMS. You can also visit our Track Order page anytime.
Q. What is your return policy?
We offer a 7-day doorstep return and replacement guarantee if the product is damaged, defective, or incorrect. Simply contact us on WhatsApp at +91 98965 07407.
Q. Are the products covered under warranty?
Yes, all our electronics and smart devices come with standard manufacturer warranty against functional defects.
Q. How do I contact customer support?
Our dedicated support team is available Mon - Sat from 10:00 AM to 7:00 PM IST:
• WhatsApp: +91 98965 07407
• Email: support@ullukart.com
